FAQs

faq
What's the main advantage of your goods? What is the minimum order quantity?

Our tungsten carbide rod and carbide tips are famous for their high quality and competitive price. The good quality benefits from strict quality control and high technology production line. There is no minimum order quantity of carbide rods for the first trial order. But on the second order, the total amount of carbide rods should be not less than 1000USD.

What are your payment terms if I want to buy some carbide rods or carbide tips?

T/T will be a better choice. L/C and Western Union are also welcomed. 30% payment should be done before producing, and 70% balance should be paid before shipping. Or L/C at sight for large amount orders.

What are your payment terms if I want to buy some carbide rods or carbide tips?

We offer comprehensive after-sales service to customer. We will start the after-sale service procedure once upon receiving your any complaint of use of our products. First, we will make a primary judgement of the problem, and then try to help you to solve this problem with our professional technical team. If we can not find the problem according to your report, then we may need your help to send back some bad items (of course, we will pay for the shipping fee) for further investigation. After checking the items with problem, we will find out the reason and the solution, then we will offer to you a good solution. If necessary, we will remake new high-qualify products freely for replacement. ( The precondition must be that the problem is proved to be the product itself, not other factors, such as the wrong design, some problems because of the shipping)

Can you give me more information about your carbide rods factory?

Toonney factory has three floors, workshops covering about 8000 square meters. We has full production line from formula preparation to final finished products, wax mixing& drying machine, ball mill, debininding Sintering Furnace, Press, CIP, CNC forming machine, extrusion machine, sintering furnace. And inspection equipment, for example, high magnification metallographic microscope, HV, HRA tester, SEM, carbon analyzer, T-RS tester. Advantages of Toonney are its professional technical team and the strict quality control systerm. Welcome you to cooperate with us in this industry.

What is your carbide rods' main market?

The main oversea market for for our rods is USA, Europe, and Asia. We started doing carbide rod business since the company’s establishment in 2011. Before that, our technical team has been building and exporting sintering furnace, moreover, we also established the brand THRONE in hard metal material producing machine since 2008, the Asia famous brand now belongs to our another company THRONE VACUUN TECHNOLOGY COMPANY.

What certificates do you have for carbide rods or carbide tips?

Up to now, we own 9 patents in carbide rods and tips production.

  • A extrusion forming device applied to tungsten carbide production
  • A tooling applied to carbide blank demention machining
  • A fixture applied to mould core machining
  • A fixture applied to mould nib machining
  • A crap discharging device for sintering furnace
  • A frustum cone nib with exhausting chamfer
  • A fixture applied to mould core machining
  • A fixture applied to mould core machining
Did your company participate in any trade show?

We attend Canton fair, CIMT, Fasten exhibition, DMC in China every year, and we started our oversea exhibition plan second half year of 2015. The first trade show we attend was FEBTECH2015 in Chicago.

Can you make customized carbide rods or other carbide products?

Yes. All size and shape of the carbide rods or other products can be customized. For example, the rods with step shape, the carbide tip and various different shapes, according to different use, can be extremely complicated for per customers' requirements. For each customization, you just need to describe the requirement in detail, or better with detail drawing, then we will make products according your requirements.